At Go Happy Farms (https://gohappyfarm.com/), we value your privacy. We take reasonable steps to protect your personal information and manage it responsibly. This Privacy Notice explains what information we collect, how we use it, the choices you have, and the measures we take to keep it safe when you use our website, mobile apps, and other products or services.

Information we collect

This includes your name, email address, phone number, delivery address, billing details, account credentials, profile information, messages you send us (via email, chat, or WhatsApp), reviews, and any other information you provide when placing orders or contacting support

Transaction Details: This includes items viewed or purchased, order history, payment method and status (we do not store full card details; payments are handled by our payment partners), as well as refunds and receipts.

Device and Usage Data: we collect information such as IP address, device identifiers, browser type, pages visited, referring/exit pages, timestamps, and other interaction data to help us improve site performance and security.

Cookies and Similar Technologies: We use cookies, pixels, and local storage for essential site functionality, remembering your preferences, performing analytics, and delivering personalized content.

Location Data: We may use your approximate location derived from your IP address to show relevant products, pricing, and delivery options.

Communications: We collect your preferences for email, SMS, and WhatsApp communications, as well as records of our interactions for quality assurance and training purposes.

Social and Third-Party Sign-In: If you choose to sign in or connect via a third-party service, we receive limited information as permitted by that service.

How we use your information

– To create and manage your account, process and deliver orders, and provide customer support.

-To verify your identity, prevent fraud, and ensure platform integrity.

-To personalize your experience, recommend products, and remember your preferences.

-To send service messages (order updates, security alerts) and marketing communications where permitted; you can opt out at any time.

-To analyze site performance, fix errors, improve features, and develop new services.

-To comply with legal obligations and enforce our Terms.

Sharing your information

We do not sell your personal information. We may share it with:

– Service providers who perform services on our behalf (payment processors, cloud hosting, analytics, delivery/courier partners, customer support tools).

– Sellers and buyers involved in your transactions, but only what is necessary to complete the order (e.g., delivery address, contact for delivery).

– Professional advisors, auditors, and insurers under confidentiality obligations.

– Law enforcement or regulators when required by law or to protect rights, safety, and property.

– In connection with a business transaction (merger, acquisition, or asset sale), subject to appropriate safeguards.

Payments

We use reputable payment processors to handle card and digital wallet payments. They receive the necessary payment information directly, and we do not store full payment card numbers on our servers.

Cookies and preferences

You can manage cookies through your browser settings. Disabling certain cookies may affect site functionality.

Where required, we will request your consent for non-essential cookies and provide options to change your preferences.

Data retention

We retain your information only as long as necessary for the purposes described above, including to comply with legal, accounting, or reporting requirements. Retention periods may vary depending on the data type and applicable legal obligations.

Security

We employ technical and organizational measures such as encryption in transit (HTTPS), access controls, monitoring, and regular reviews. No method of transmission or storage is 100% secure; we continuously work to protect your information.

Your rights and choices

• Access, correct, or delete your personal information.
• Object to or restrict certain processing, including direct marketing.
• Withdraw consent where processing is based on consent.
• Port your data to another service.

To exercise your rights or make a request, contact support@gohappyfarm.com or WhatsApp +234-913-785-2590. We may need to verify your identity before fulfilling requests.

Children’s privacy

Our services are intended for individuals aged 18 and above. We do not knowingly collect personal data from children. If you believe a child has provided us with information, please contact us to have it removed.

International transfers

Your information may be processed in locations outside your country. Where we transfer data internationally, we use appropriate safeguards as required by applicable law.

Third-party links and content

Our services are intended for individuals aged 18 and above. We do not knowingly collect personal data from children. If you believe a child has provided us with information, please contact us to have it removed.

User-generated content

Content you post—such as reviews, listings, and comments—may be publicly visible. Please avoid sharing sensitive personal information in these public areas.

Changes to this Privacy Notice

We may update this Privacy Notice from time to time. If we make material changes, we will notify you by posting an update on our website and updating the “Last Updated” date. Your continued use of our services after changes indicates that you accept the updated Notice.

Contact us

– Email: support@gohappyfarm.com

–WhatsApp: +234-913-785-2590

–Website: https://gohappyfarm.com/

If you have questions about this Notice, your data, or how we handle privacy matters, please get in touch, and we will respond promptly. This document is provided for general information and does not constitute legal advice. For specific compliance requirements, please consider consulting qualified legal counsel.