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Fresh Produce Privacy Terms!
At Go Happy Farms (https://gohappyfarm.com/), we value your privacy. To put that into practice, we take reasonable steps toward protecting your privacy and managing your information. This Privacy Notice explains what information we collect, how we use it, the choices you have, and how we keep it safe when you use our website, mobile experiences, products, and
Information we collect
-Information you provide; name, email address, phone number, delivery address, billing details, account credentials, profile information, messages you send us (email, chat, WhatsApp), reviews, and any other information you submit when placing orders or contacting support.
Transaction details: items viewed or purchased, order history, payment method and status (we do not store full card details; payments are handled by our payment partners), refunds, and receipts.
Device and usage data: IP address, device identifiers, browser type, pages visited, referring/exit pages, timestamps, and interaction data to help us improve performance and security.
Cookies and similar technologies: cookies, pixels, and local storage used for essential site functionality, remembering preferences, analytics, and personalized content.
Location data: approximate location derived from your IP address to show relevant products, pricing, or delivery options.
Communications: your preferences for email, SMS, and WhatsApp; records of our communications for quality and training.
Social and third-party sign-in: if you choose to sign in or connect via a third-party service, we receive limited information as permitted by that service.
How we use your information
– To create and manage your account, process and deliver orders, and provide customer support.
– To verify identity, prevent fraud, and ensure platform integrity.
– To personalize your experience, recommend products, and remember your preferences.
– To send service messages (order updates, security alerts) and marketing communications where permitted; you can opt out at any time.
– To analyze site performance, fix errors, improve features, and develop new services.
– To comply with legal obligations and enforce our Terms.
Sharing your information
We do not sell your personal information. We may share it with:
– Service providers who perform services on our behalf (payment processors, cloud hosting, analytics, delivery/courier partners, customer support tools).
– Sellers and buyers involved in your transactions, but only what is necessary to complete the order (e.g., delivery address, contact for delivery).
– Professional advisors, auditors, and insurers under confidentiality obligations.
– Law enforcement or regulators when required by law or to protect rights, safety, and property.
– In connection with a business transaction (merger, acquisition, or asset sale), subject to appropriate safeguards.
Payments
We use reputable payment processors to handle card and digital wallet payments. They receive necessary payment information directly. We do not store full payment card numbers on our servers.
Cookies and preferences
– You can control cookies via your browser settings. Disabling certain cookies may affect site functionality.
– Where required, we will request your consent for non-essential cookies and provide options to change your choices.
Data retention
We keep your information only as long as necessary for the purposes described above, including to comply with legal, accounting, or reporting requirements. Retention periods vary by data type and legal obligations.
Security
We employ technical and organizational measures such as encryption in transit (HTTPS), access controls, monitoring, and regular reviews. No method of transmission or storage is 100% secure; we continuously work to protect your information.
Your rights and choices
Depending on your location, you may have rights to:
– Access, correct, or delete your personal information.
– Object to or restrict certain processing, including direct marketing.
– Withdraw consent where processing is based on consent.
– Port your data to another service.
To exercise your rights or make a request, contact support@gohappyfarm.com or WhatsApp +234-913-785-2590. We may need to verify your identity before fulfilling requests.
Children’s privacy
Our services are intended for individuals aged 18 and above. We do not knowingly collect personal data from children. If you believe a child has provided us information, please contact us to remove it.
International transfers
Your information may be processed in locations outside your country. Where we transfer data internationally, we use appropriate safeguards as required by applicable law.
Third-party links and content
Our site may include links to third-party websites or services. We are not responsible for the privacy practices of those third parties. Review their policies before providing personal information.
User-generated content
Content you post (reviews, listings, comments) may be publicly visible. Do not share sensitive personal information in public areas.
Changes to this Privacy Notice
We may update this Notice from time to time. If we make material changes, we will notify you by posting an update on our website and adjusting the “Last updated” date. Your continued use of our services after changes means you accept the updated Notice.
Contact us
-Email: support@gohappyfarm.com
-WhatsApp: +234-913-785-2590
-Website: https://gohappyfarm.com/
If you have questions about this Notice, your data, or how we handle privacy matters, please get in touch and we will respond promptly. This document is provided for general information and does not constitute legal advice. For specific compliance requirements, consider consulting qualified counsel.
